User researcher capability

User research is really important for APIs, but API producer teams typically don't have a dedicated UR - perhaps because they don't see the value, perhaps because they can't justify a dedicated FTE. Could we improve the quality of our APIs by making API-trained user researchers more readily available to API producer teams, for example via a centrally-funded pool?

Under consideration platform Suggested by: Tony Heap Upvoted: 13 Feb Comments: 2

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