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Product Backlog

This product backlog contains the features we're delivering to realise our API management vision. You can comment on features, upvote features, and suggest new features. If your suggestion relates to our e-Referral service then please complete this form instead. To view e-Referral service requests, see here.
32 votes

PDS FHIR API - patient access using NHS login

Allow the PDS FHIR API to be accessed by patients. This would require the citizen to have an NHS login account (so they are strongly authenticated) and allow them to ...
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 08 Feb • Comments: 8
Done api make-help-and-support-easier pds-fhir-api platform platform-phase-2
8 votes

Self-service API deployments

Currently, all API deployments have to be done by the API Management central team. This change would allow API producer teams to do their own API deployments at a ...
Suggested by: Tony Heap (03 Nov, '21) • Upvoted: 22 Mar, '22 • Comments: 3
Done make-help-and-support-easier platform platform-phase-2
6 votes

Expose a certificate renewal and download API

Every year 100s, if not 1000s of certificate renewals are performed by a human that requires too many manual steps. This is costly to the business, it is error ...
Suggested by: Bryan Madsen (22 Aug, '22) • Upvoted: 22 Jan • Comments: 1
Under consideration make-help-and-support-easier platform platform-phase-3
3 votes

Developer forum

Create an open forum where developers can ask questions and answers one another's questions. Curate it.
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 25 Nov, '22 • Comments: 2
Done make-help-and-support-easier platform platform-phase-3
3 votes

Status monitoring

Ability for developers to monitor the status for the platform and APIs
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 18 Mar, '22 • Comments: 0
Under consideration make-help-and-support-easier platform platform-phase-2
2 votes

Facility for people interested in an API to be notified of new releases

Historically it has been difficult to stay informed of API updates, particularly if these were not on TRUD. It would help if developers could subscribe to an Api ...
Suggested by: Afzal Mufti (21 Apr, '21) • Upvoted: 17 May, '21 • Comments: 2
Under consideration make-help-and-support-easier platform platform-phase-3
2 votes

Help and support - response time SLAs

Define and implement response time service level agreements for responding to support requests.
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 16 Feb, '23 • Comments: 1
Planned make-help-and-support-easier platform platform-phase-3
1 votes

API platform - enhanced service levels

Currently the API platform is a "bronze" service - it is available 24x7 but only supported during office hours, so out of-hours incidents might not be resolved until ...
Suggested by: Tony Heap (16 Jul, '20) • Upvoted: 16 Jul, '20 • Comments: 1
Done make-help-and-support-easier platform-phase-2
1 votes

Help and support - process / training / culture

Work to instil a greater sense of a developer-centric support ethic within delivery teams.
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 11 Jul, '20 • Comments: 1
In progress make-help-and-support-easier platform platform-phase-2
1 votes

Help and support - service desk tool integration

Ability for developers to raise service desk tickets online via their developer account and view the status of those tickets.
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 11 Jul, '20 • Comments: 1
Planned make-help-and-support-easier platform platform-phase-2
1 votes

Help and support - email

Email address for developers to contact the API Management team for help and support.
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 11 Jul, '20 • Comments: 1
Done make-help-and-support-easier platform-phase-1
1 votes

Help and support - self-service guidance

On the help and support page, include details of how developers can help themselves, for example links to tutorials.
Suggested by: Tony Heap (11 Jul, '20) • Upvoted: 11 Jul, '20 • Comments: 1
Done make-help-and-support-easier platform platform-phase-2